Privacy Policy for Heights Wellness & Aesthetics

Last Updated: April 30, 2026

At Heights Wellness & Aesthetics, we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website or visit us for services.

1. Information We Collect

We collect information that helps us provide a safe and personalized experience.

  • Personal Identifiers: Name, email address, phone number, and mailing address.

  • Health & Medical Information: Medical history, skin types, allergies, current medications, and treatment records (collected via secure intake forms).

  • Payment Information: Credit card details and billing addresses (processed through secure, third-party payment processors).

  • Technical Data: IP address, browser type, and cookies to improve your website experience.

2. How We Use Your Information

We use your data strictly for business and medical purposes, including:

  • Service Delivery: Assessing your suitability for treatments and performing aesthetic services.

  • Communication: Sending appointment reminders, follow-up care instructions, and responses to inquiries.

  • Marketing: If you opt-in, we may send newsletters or promotional offers. You can opt-out at any time.

  • Legal Compliance: Meeting healthcare record-keeping requirements and safety regulations.

3. Data Protection & Security

We implement a variety of security measures to maintain the safety of your personal information:

  • Secure Storage: We use HIPAA-compliant (or equivalent) electronic medical record (EMR) systems.

  • Encryption: Data transmitted through our website is encrypted via SSL (Secure Socket Layer) technology.

  • Restricted Access: Only authorized staff members who need the information to perform a specific job (e.g., your practitioner) are granted access to personally identifiable health information.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website or conducting our business (e.g., booking software), provided they agree to keep this information confidential.

  • Legal Requirements: When required by law to comply with a judicial proceeding or court order.

5. Your Rights

Depending on your location, you may have the right to:

  • Request a copy of the personal data we hold about you.

  • Request the correction of inaccurate information.

  • Request the deletion of your data (subject to legal medical record retention requirements).

  • Withdraw consent for marketing communications.

6. Cookies

Our website uses "cookies" to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain areas of our site.

7. Changes to This Policy

Heights Wellness & Aesthetics reserves the right to update this policy at any time. We will notify you of any significant changes by posting the new policy on this page with a revised "Last Updated" date.

8. Contact Us

If you have questions regarding this Privacy Policy, please contact us.